Traditional Logistics Versus eCommerce Logistics (serious post)
Today’s post is to highlight the differences between traditional logistics and eCommerce logistics.
Although this is not the most riveting post, it is important to demonstrate the fundamental differences between traditional logistics and eCommerce logistics.
With the evolution of the retail model, there should come an evolution to the ways in which logistics practices are carried out. Too many logistics providers have maintained their existing models and ‘plugged’ a new form (eCommerce) into their existing framework without understanding the idiosyncrasies that eCommerce logistics brings.
The eSolutions team works very closely with its operating brands Dawn Wing and Time Freight to ensure that eCommerce Logistics thinking is applied to their eCommerce deliveries.
The table below summarises the main “hard” differences between Traditional and eCommerce logistics:
|Order cycle time||Weekly||VS||Daily, Hourly|
|Customer||Strategic (B2B)||VS||Broader base (B2C)|
|Customer Service||Reactive, rigid||VS||Responsive, flexible|
|Distribution model||Supply-driven (push)||VS||Demand-driven (pull)|
|Demand||Stable, more consistent||VS||More cyclical (or seasonal)|
|Shipment type||Bulk||VS||Smaller shipments|
|Warehouse configuration||Weekly or monthly||VS||Continuously changing|
To learn more about our eCommerce logistics please contact eSolutions